Analyse Phase
Brainstorming
The
Analyse phase of the project commenced on the 20th Jan. The above tools were
agreed upon and then we kicked off with a Brainstorming session with the
PB's from the outer line and included the PB's in the Generic area. Our reason
for including the second group was because they had a lot of knowledge when it
came to the types of issues we were seeing on our line. The manufacturing
engineer,the BPI person and myself conducted the session. We started the
session by explaining to the PB's what we were doing and what expected outcome
we required which was to get as many ideas as we could on the issue of kinks.
We agreed a half hour time slot for this session and we decided to go
with a structured process. Everyone in the room took a post it and a biro and wrote down
what they thought could be causing the kinks on the units. The structured process of Brainstorming proved to be the better way to go because the PB's in
the room had never done this before and we knew that we would not get as many
ideas from them if we opted for the unstructured process of Brainstorming
because they would not have been as forthcoming. All the information was
gathered and most of the PB's had written 2 or 3 ideas which was then added to
the below Brainstorming diagram which is currently used by my company.
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Affinity Diagram
The next step in the process was to look at all the
ideas and group them in to categories. We came up with five categories and
inputted them into an Affinity Diagram. The below diagram shows the areas that
are causing the most kinks on the product which is handling and the second
biggest area is the method of which the product is being processed. These were
the areas we agreed to work on in the Improve phase of the project. Both of
these tools were easy to work with, unlike the process map which was time
consuming, and both tools delivered the expected outcome which was to point out
the areas in the process to work on.
FMEA
Below is a snap shot of station 6 of the FMEA. This FMEA was
constructed by the team and we included the Product Development team. This station had to be carefully assessed because it was new to our business. We had to ensure that we captured all failure modes. Each failure
mode was then assessed for root cause and a decision was made by the team on
the effects it could have on a patient. We also incorporated the ideas from the Brainstorming
session when considering the failure modes for this station. This
tool took quite a long time to construct and although there are FMEA's for
other products in our company this product is quite unique to our business. The
FMEA was constructed from the start of the process
right through to the end of the process which was beyond the scope of this
project.
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